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2020 Office Staff Program
Focus

Every day brings new questions
and liability for those managing and
working in a medical practice. Dealing
with impaired staff, the unintended
consequences of EMR, customer
service issues — the list goes on and
on. There are so many things that you
have to deal with daily, and your time is
valuable. Let MACM Risk Management
help you with the answers, advice, and
clarity you are seeking.

2020 OSP Focus
  • Unintended consequences of electronic
    medical records
  • Documentation Do’s and Don’ts
  • Impaired medical staff: How to identify and
    manage
  • Customer service
  • Navigating difficult consent to treat issues and
    medical records requests
  • Withdrawal from care scenarios and
    recommendations
  • Procedure and medication consent form
    workshop
Program Details
Program Times
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